Ultimate Trainer
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Ultimate Trainer
Home
The App
About
FAQ
Shop
Opportunities
Contact
More
  • Home
  • The App
  • About
  • FAQ
  • Shop
  • Opportunities
  • Contact
  • Home
  • The App
  • About
  • FAQ
  • Shop
  • Opportunities
  • Contact

Shipping & Returns

Shipping

  • Processing Time: All clothing orders are processed within 1-2 business days after payment is confirmed.
  • Shipping Time: Standard delivery typically takes 3-4 business days, depending on your location and chosen shipping method.
  • Shipping Rates: Shipping costs are calculated at checkout and vary based on your location and the size or weight of your order.
  • Order Tracking: Once your order ships, you’ll receive an email confirmation with a tracking number.
  • Delays: Please note that delivery times may be affected by carrier delays, weather, or holidays. We’ll do our best to keep you updated if this occurs.


Returns & Exchanges

  • Return Window: You may return or exchange clothing within 30 days of delivery.
  • Condition: Items must be unworn, unwashed, and in their original packaging with all tags attached.
  • Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
  • How to Start a Return: Please contact us with your order number and reason for return and we’ll provide you instructions to complete your return.


Refunds

  • Processing: Once your return is received and inspected, you’ll be notified by email. Approved refunds are issued to your original payment method within 5–7 business days.


Exchanges

  • If you need a different size or color, we recommend initiating an exchange rather than a return. Contact us, and we’ll help you arrange it quickly, subject to stock availability.

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